Article - CS188159
[Knowledge Hub] Windchill PLM - Troubleshooting Mount Validation Issues
Modified: 26-Sep-2025
Applies To
- Windchill PDMLink 9.1 to 12.1
Description
- Troubleshooting Mount Validation issues in Windchill
- How to fix vault status showing as Does not exists ?
- How to fix vault status showing as Duplicate ?
- How to traoubleshoot valut or root folder showing read-only/read only?
- How to troubleshoot mount validation issues in Windchill?
- Why is my vault status Invalid?
- What does the vault status Duplicate mean?
- Why do my vault mounts change status?
- How to deal with the below error in the Vault Configuration page:
Some of the mounts are not valid
- The mount status shows the path DOES NOT EXIST
- Error in MethodServer log
ERROR [ajp-nio-127.0.0.1-8010-exec-2] wt.method.client.httpgw wcadmin - MethodRequestHandler Exception: An exception occured while processing the request. (wt.fv.fvResource/5) wt.objectstorage.exception.ContentFileDoesNotExistsException: Cannot read: Local mount does not exist at wt.fv.contentmover.LocalVaultItem.getMountPath(LocalVaultItem.java:394) at wt.fv.contentmover.LocalVaultItem.getStoredItemFileStream(LocalVaultItem.java:511)
- During "Template migrator to update UFIDs" migrator of Upgrade Manager, method server log might contain:
wt.fv.FvMountValidator - Please perform the following steps before re-validation: 1. Please check if <path> has permissions to create directories along with the read/write permissions. 2. Please check the network connection, in case of network file share. 3. Please verify if the password for the user running Windchill server on the host is set correctly, in case Windchill is run as Windows service.
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