Article - CS187028

When Desktop Integration is installed, "wtWindows.exe" causes Windows Explorer to crash in Windchill PDMLink 10.2

Modified: 09-Jan-2017   


Applies To

  • Windchill PDMLink 10.2
  • Microsoft Windows 7, 8, 8.1 and Windows Server 2008, 2012
  • Microsoft Office 2010, 2013

Description

  • When Desktop Integration is installed, wtWindows.exe causes Windows Explorer to crash
  • wtWindows.exe or Desktop Integration (DTI) keeps crashing Windows Explorer causing user to reload everything
  • Crashing of Windows Explorer causing reloading of applications due to DTI
  • Files stored on network drives cause the following error and Windows Explorer stops responding and requires reload when Windchill Overlay Icons in Windows Explorer feature is enabled in DTI
User-added image
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