Article - CS185207

Troubleshooting slow performance issues in ThingWorx Platform

Modified: 18-Nov-2024   


Applies To

  • ThingWorx Platform 5.0 to 9.6

Description

  • Poor performance on ThingWorx Platform to startup and load pages and Services for the first time
  • ThingWorx running very slow
  • Services taking a long time to execute
  • ThingWorx becomes non-responsive after running for several hours
  • ThingWorx is unresponsive after running for an extended period of time
  • ThingWorx and Tomcat become unresponsive when writing values to a Value Stream for an extended period of time
  • Does the use of multiple timers cause a performance impact?
  • ThingWorx slowed down to the point that nothing could be saved
  • ThingWorx seems to be eating up memory
  • ThingWorx is creating a large amount of log entries per second
  • Getting high CPU load on server
  • System login takes a long time
  • ThingWorx screens are working slow
  • Tomcat takes long time to deploy ThingWorx 
  • The Composer UI has slow response rate
  • Experiencing performance and speed issues with Mashups
  • Chrome browser pages often become unresponsive or crash
  • Some agents aren't able to connect right away
  • Mashups take time to load
  • SCM package deployments eventually fail
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