Article - CS18476

Status of vault folder becomes 'Invalid' when Windchill is configured as Windows Service in Windchill PDMLink

Modified: 14-Jan-2024   


Applies To

  • Windchill PDMLink 9.1 to 12.1

Description

  • Status of vault folder located on network drive becomes 'Invalid' when Windchill is configured as Windows Service in Windchill PDMLink
  • Using Windchill start command to startup Windchill, the vault folder located on network drive shows 'valid', while it changes to 'Does Not Exists' after start Windchill with Windows Service.
  • Running mount validation action fails with the error
Some of the mounts are not valid
  • Error is thrown in Method Server log
ERROR [RMI TCP Connection(39899)-x.x.x.x] wt.fv.FvMountValidator  - java.nio.file.AccessDeniedException: \\computername\drive$\folder_location
Nested exception is: java.nio.file.AccessDeniedException: \\computername\drive$\folder_location, for additional information search for following string in logs
55965cb9-170f-4687-8f25-1e802cfcdb1f
wt.fv.FvException: java.nio.file.AccessDeniedException: \\computername\drive$\folder_location
Nested exception is: java.nio.file.AccessDeniedException: \\computername\drive$\folder_location
    at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:83)
    at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:97)
    at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:102)
    at sun.nio.fs.WindowsFileAttributeViews$Basic.readAttributes(WindowsFileAttributeViews.java:53)
    at sun.nio.fs.WindowsFileAttributeViews$Basic.readAttributes(WindowsFileAttributeViews.java:38)
    at sun.nio.fs.WindowsFileSystemProvider.readAttributes(WindowsFileSystemProvider.java:193)
    at java.nio.file.Files.readAttributes(Files.java:1737)
    ...
ERROR [ajp-nio-127.0.0.1-8011-exec-6] wt.fv.StandardFvService wcadmin - Some of the mounts are not valid
java.nio.file.AccessDeniedException: \\computername\drive$\folder_location
Nested exception is: java.nio.file.AccessDeniedException: \\computername\drive$\folder_location, for additional information search for following string in logs
55965cb9-170f-4687-8f25-1e802cfcdb1f
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