Article - CS181795

Unable to launch Cognos Configuration script (cogconfig.sh) on Linux machine in WIndchill PDMLink

Modified: 30-Sep-2014   


Applies To

  • Windchill PDMLink 10.1 all datecodes
  • IBM Cognos 8.4.1
  • Red Hat Enterprise Linux (RHEL) 5 - 64 bit

Description

  • Unable to launch Cognos Configuration script (cogconfig.sh) on Linux machine to start Cognos.
  • Below error message is presented:
A fatal error occurred. Unable to run the application.
An exception occurred.
java.lang.UnsatisfiedLinkError: /opt/ptc/WIndchill_10.1/Reporting/bin/libJCAM_Crypto_JNI.so: libstdc++.so.5: cannot open shared object
You should re-install the software.
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