Article - CS179502

Update or installation of Creo Elements/Direct Model Manager fails if Oracle's TNS Listener port is not default

Modified: 31-Mar-2017   


Applies To

  • Creo Elements/Direct Model Manager / Drawing Manager 16.00 to 20.00

Description

  • Update or installation of Creo Elements/Direct Model Manager fails if Oracle's TNS Listener port is not default
  • Installer stops and asks for medmgr password
Picture showing installer window asking for medmgr password

  • Database Server Status web page display incomplete
  • Database Server Log shows correct connect string to remote Oracle instance
  • Database Server Log also shows errors:
  • dbcode: -2147467259
  • ORA-12541: TNS:no listener
  • Database connection or login failed: -2147467259
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