Article - CS179457

Update_tool command fails with error Class not registered in modelRegistry.properties while updating Windchill PDMLink

Modified: 11-Mar-2025   


Applies To

  • Windchill PDMLink 9.1 to 13.0

Description

  • Task Initialize Upgrade failed during UpgradeManager
  • Update_tool command fails with error "Class not registered in modelRegistry.properties" while updating Windchill
  • Running CPS PSI fails with error "Class not registered in modelRegistry.properties"
  • Windchill Method Server failed to start with error "Class not registered in modelRegistry.properties"
  • Error reported:
ERROR[main] com.ptc.windchill.upgrade.statemachine.UpgradeFrameworkStateMachine - State execution encountered exception: ReportWriterUpgradeState(Upgrade Database Schema)
wt.util.WTException: wt.util.WTException: (wt.introspection.introspectionResource/9) wt.introspection.InfoNotFoundException: Class not registered in modelRegistry.properties: ****.
Nested exception is: (wt.introspection.introspectionResource/9) wt.introspection.InfoNotFoundException: Class not registered in modelRegistry.properties: ****.
Nested exception is: wt.util.WTException: (wt.introspection.introspectionResource/9) wt.introspection.InfoNotFoundException: Class not registered in modelRegistry.properties: ****.
Nested exception is: (wt.introspection.introspectionResource/9) wt.introspection.InfoNotFoundException: Class not registered in modelRegistry.properties: ****.
at wt.introspection.WTIntrospector.loadInfo(WTIntrospector.java:690)
at wt.introspection.WTIntrospector.getClassInfo(WTIntrospector.java:317)
at wt.introspection.BaseTableInfo.accumulateColumns(BaseTableInfo.java:127)

 
  • Steps to reproduce:
  1. Run the PSI with site modified option after putting the modelRegistry.properties file under the wtsafearea
  2. Run the PSI with complete option
  3. Run the update tool command
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