Article - CS177387
The Server Frequently Goes Offline. The Client uwgm.log Reports:"UwgmException caught: CIP SOAP Client (line 1, column 1): The main XML document cannot be empty"
Modified: 02-Oct-2019
Applies To
- Pro/ENGINEER and Creo Elements/Pro Wildfire 2.0 to Wildfire 5.0
- Creo Parametric 1.0 to 2.0
- Windchill PDMLink 6.2 to 9.1
- Internet Explorer 6.0
Description
- The Windchill server frequently goes offline. The client uwgm.log reports errors like the following:
UwgmException caught: CIP SOAP Client (line 1, column 1): The main XML document cannot be empty
- When using Internet Explorer 6.0 and config.pro option dm_http_compression_level > 0, the client frequently goes offline
This is a printer-friendly version of Article 177387 and may be out of date. For the latest version click CS177387