Article - CS176929

Creo View Adapters: Attempting to publish many previously supported file formats to PDF using an OFFICE worker fails with the error: "Failed to publish document file "path>/<filename> as input file type is not supported"

Modified: 11-Jun-2021   


Applies To

  • Windchill PDMLink 10.0 to 12.0
  • Creo View Adapters 1.0 to 6.1

Description

  • There is no way to publish a Windchill Document (WTDocument) having primary content an uncompressed HPGL with the .plt extension or .gp4 image file to PDF
  • How to publish .gp4 image or .plt from a Windchill Document (WTDoc) file to PDF in Windchill 10.0
  • The OFFICE worker fails to publish with the error message:
Failed to publish document file “<path>/<name>.<extension>” as input file type is not supported
Document Processing Returned: SERRORS Failed to publish document file “<path>/<name>.<extension>”as input file type is not supported 
CadAgent Returned: SERRORS Failed to publish document file “<path>/<name>.<extension>” as input file type is not supported
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