Article - CS171461

Windchill Desktop Integration (DTI) prompts a window, but the closing button "X" does not work in Windchill PDMLink

Modified: 27-Jun-2017   


Applies To

  • Windchill PDMLink 10.0 to 11.1

Description

  • Windchill Desktop Integration (DTI) prompts a window, but the closing button "X" does not work in Windchill PDMLink
  • Sometimes DTI prompt a window and the "X" button is displayed but doesn't do anything
  • The cross is not working
  • For example:
    • The confirmation window asking Do you want to check out this document from Windchill? prompts when double clicking a document in Windows Explorer
prompt1
  • A confirmation window asks Do you want to update the document in Windchill before closing?
prompt2
 
  • The version mismatch window displays following message: A more recent version of <filename> exists on the server...
prompt3
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