Article - CS169378

Cognos reports fail with "General XMLParser Error!" after removing weak ciphers from Apache's SSLCipherSuite directive

Modified: 07-Aug-2020   


Applies To

  • Windchill PDMLink 10.0 F000 to 11.1

Description

  • Cognos reports fail with General XMLParser Error when Cognos when configured with SSL Windchill
  • Windchill Business Reporting fails to run when stronger ciphers are configured in Apache
  • cogserver.log/cognosserver.log @ <Reporting>/logs:
Failure    RQP-DEF-0177 An error occurred while performing operation 'sqlScrollBulkFetch' status='-232'.UDA-SQL-0528 The XML parser returned the following message: "General XMLParser Error!".UDA-CUR-0000 Unable to fetch the row.​
  • Debug error.log @ <HTTPServer>/logs
[info] [client xx.y.zz.yy] SSL library error 1 in handshake (server www-xx.yyy.zzz:443) 
[info] SSL Library Error: 336109761 error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher Too restrictive SSLCipherSuite or using DSA server certificate? 
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