Article - CS168770

MethodServer fails to start with "wt.access.NotAuthorizedException: ATTENTION: Secured Action" error in Windchill PDMLink

Modified: 08-Jul-2025   


Applies To

  • Windchill PDMLink 10.2 to 13.1

Description

  • Upgrade Manager gets stuck in phase "Update Container Templates" while waiting for Windchill to start
  • Method Server fails to start after rehost with error
  • Windchill fails to start after restart with error
    ERROR [main] wt.method.server.startup.services  - Failure to start manager wt.index.StandardIndexPolicyManager
    wt.services.ManagerException: Couldn't initialize Index manager.
    Nested exception is: (wt.access.accessResource/19) wt.access.NotAuthorizedException: ATTENTION:  Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error.
            at wt.queue.QueueMonitorHelper.queueCheckAccess(QueueMonitorHelper.java:463)
            at wt.queue.QueueMonitorHelper.getWtQueue(QueueMonitorHelper.java:373)
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