Article - CS164532

MethodServer starts with ERROR "[WindchillAdapter-Initializer] wt.adapter.WTAdapter - unexpected initialize error, will not retry."

Modified: 21-May-2025   


Applies To

  • Windchill PDMLink 9.1 to 12.1
  • Creo Parametric 2.0 to 11.0

Description

  • MethodServer starts with ERROR "[WindchillAdapter-Initializer] wt.adapter.WTAdapter - unexpected initialize error, will not retry."
  • Unable to connect Creo with PDM Essentials
  • After rehost, Creo fails to register With Windchill PDMLink server, shows Server Offline message
  • MethodServer.log reads (excerpt):
    • ERROR [ajp-bio-8010-exec-1] com.infoengine.util.IeContextMonitor.contexts <USER NAME>
      com.infoengine.au.ServiceUnavailableException <USER NAME>
      
      ERROR [ajp-bio-8010-exec-1] wt.servlet.ServletRequestMonitor.request
      /Windchill/servlet/SimpleTaskDispatcher, CLASS=com.ptc.windchill.uwgm, 
      com.infoengine.procunit.adapter.ConnectionManager<USER NAME> - Load balancing failed.
      
      wt.system.err orgadmin - (com.infoengine.util.IEResource/49) com.infoengine.au.ServiceUnavailableException: "ptcServiceName=<Service Name >":  Service unavailable.

       
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