Article - CS164092
Cognos service fails to start with CAM-CRP-1280 (Windchill 10.1)
Modified: 24-Nov-2017
Applies To
- Windchill PDMLink 10.0 to 10.2
Description
- Cognos service fails to start with CAM-CRP-1280.
- Stack trace in pogo_2014-03-10.log looks something like:
2014-03-10 13:25:20.085 ERROR [ognos.pogo.http.StandaloneServerConnection] Thread-35: Unable to initialize CAMFactory CAM-CRP-1280 An error occurred while trying to decrypt using the system protection key. Reason: javax.crypto.BadPaddingException: Given final block not properly padded
at com.cognos.accman.jcam.crypto.SystemProtectionSession.decryptData(SystemProtectionSession.java:132)
at com.cognos.accman.jcam.crypto.misc.Configuration$ContentHandler.convertToType(Configuration.java:1967)
at com.cognos.accman.jcam.crypto.misc.Configuration$ContentHandler.endElement(Configuration.java:1882)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(Unknown Source)
at com.cognos.accman.jcam.crypto.SystemProtectionSession.decryptData(SystemProtectionSession.java:132)
at com.cognos.accman.jcam.crypto.misc.Configuration$ContentHandler.convertToType(Configuration.java:1967)
at com.cognos.accman.jcam.crypto.misc.Configuration$ContentHandler.endElement(Configuration.java:1882)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(Unknown Source)
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