Attempting to start Integrity staging server returns error "MKS124462: The Staging server and the Production server are not the same" when using Edit in Word Templates
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 9.7 to 10.5
Description
- Why will the staging server not start and lock the Production server even though the databases and data folder are identical between the two servers?
- Staging server will not start when some types have Edit in Word (EIW) templates
- Error in server log:
2014-03-10 10:41:35,932 INFO [mksis.IntegrityServer] GENERAL(0): mks.frame.server.ServerComponentStartupException -- mks.ci.exception.AdminStagingException: MKS124462: The Staging server and the Production server are not the same. Please ensure that the Staging server and the Production server have identical admin components. The following differences have been discovered: Modified admins: Type:"Type1",Type:"Type2",Type:"Type3",Type:"Type4"
Field Order: <String of IDs>
State Order: <String of IDs>
Trigger Order: <String of IDs>
Type Order: <String of IDs>
Change Package Type Order:<String of IDs>
Time Entry Source Order: <String of IDs>
Test Verdict Order: <String of IDs>
at mks.ci.server.engine.adminstaging.AdminStagingHelper.stagingServerStartup(AdminStagingHelper.java:857)
at mks.ci.server.ServerImpl.startLocalServer(ServerImpl.java:1431)
at mks.ci.server.ServerImpl.setup(ServerImpl.java:1340)
at mks.frame.server.services.OldPropertyFile.startupService(BaseService.java:1331)
at mks.frame.server.services.ApplicationService.startService(ApplicationService.java:158)
at mks.frame.server.services.IM.startService(IM.java:75)
at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
...