Article - CS16366
How to disable hardware rendering (graphics card and driver) for Creo Elements/Direct Modeling
Modified: 01-Dec-2025
Applies To
- Creo Elements/Direct Modeling 16.00 to 20.8
Description
- Window or viewport frozen in Creo Elements Direct - 'Vport1' frozen due to graphics error
- Sometimes when starting CoCreate Modeling on a new system, or after updating other hardware or drivers, users will get a frozen viewport and Modeling will display a message like
vport1 frozen due to graphic error!
or
system message signal received segmentation violation.
- How to disconnect CoCreate Modeling from your graphics card and drivers
- How to run all graphics displays from the CPU
- How to force Modeling to use Software rendering instead of the graphics drivers
- How to troubleshoot graphics card problems
- After installing the software, using the Annotation engineering drawing, it is found that the cursor cross and the mouse are separated, which seriously affects the use
- The mouse cursor is located far from the pointer
- In the Annotation drawing, the position of the mouse pointer is inconsistent with the actual position.
- HP ZBook Studio G7 Mobile Workstation, Windows 10 Enterprise, NVIDIA Quadro T1000, Driver Version 31.0.15.2919
- The computer frequently crashes out of the Creo Elements Direct Modeling 20.7.0.0 (Microsoft Windows 11 Home, NVIDIA GeForce RTX 5060 Laptop GPU)
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