Article - CS159691

Add to workspace fails with "Server Error: Cannot retrieve family table neutral data"

Modified: 05-Oct-2015   


Applies To

  • Windchill PDMLink 6.2 to 10.2
  • Windchill ProjectLink 6.2 to 10.2
  • Windchill PDM Essentials 10.1 to 10.2
  • Pro/INTRALINK 8.x + 8.0 to 10.2

Description

  • Receive error when adding family table objects to the Workspace or opening in session (retrieval on the fly from Windchill):
Server Error: Cannot Retrieve Family Table Neutral Data

2014-02-03 11:14:18,508 ERROR [ajp-bio-8010-exec-8] com.ptc.windchill.uwgm.proesrv.rrc.RRCFamilyTableHelper username - RRCFamilyTableHelper.processNeutralData :: Cannot retrieve family table neutral data (wt.pds.pdsResource/22) wt.pds.PartialResultException: The returned query result has exceeded the query limit, and only 60,000 result returned.
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