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Article - CS157615

"Software caused connection abort: socket write error" logged in Windchill PDMLink

Modified: 07-Jun-2024   


Applies To

  • Windchill PDMLink 9.1 to 12.1

Description

  • "Software caused connection abort: socket write error" logged in Windchill PDMLink 10.1
  • After Windchill Help Center has been used "Software caused connection abort: socket write error" error is thrown
  • “This page can’t be displayed” is displayed after comparing two specific baselines. BoM Compare feature looks to time out
  • Some error message like below:
ERROR [ajp-bio-8010-exec-1] wt.fv.master  - StdMasterSvc.doDirectDownload: IOException encountered during download
ClientAbortException:  java.net.SocketException: Connection reset by peer: socket write error
    at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:388)
    at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:462)
    at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:366)
    at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:413)
    at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:401)
  • Error in MethodServer log
ERROR [ajp-bio-8010-exec-5] com.arbortext.dmc.consumer.servletfilter.RedirectFilter - Error encountered when processing URI: /ChgMgmtChangeTaskInfoPageRef.html. Error null
ClientAbortException: java.net.SocketException: Software caused connection abort: socket write error
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:388)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:462)
at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:334)
at org.apache.catalina.connector.OutputBuffer.close(OutputBuffer.java:283)
at org.apache.catalina.connector.CoyoteOutputStream.close(CoyoteOutputStream.java:108)
at wt.servlet.ServletRequestMonitor$CountingOutputStream.close(ServletRequestMonitor.java:2326)
at com.jcraft.jzlib.DeflaterOutputStream.close(DeflaterOutputStream.java:122)

 
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