Article - CS152168
Installation of Windchill PDM Essentials 10.2 on Citrix XenServer fails with "exit_code = 2"
Modified: 22-Nov-2013
Applies To
- Windchill PDM Essentials 10.2 F000
- Citrix XenServer
- Citrix XenTools 6.0.2.64943
Description
- Installation of Windchill PDM Essentials 10.2 on Citrix XenServer fails with "exit_code = 2"
- Windchill PDM Essentials installer fails to install WindchillDS
- Error in PTCSOLNINSTALLER_PtcInstall.log
DEBUG 2013-11-12 12:51:03 - Installation is Aborting.
DEBUG 2013-11-12 12:51:03 - The following logs contain information that may be useful for diagnosing installation problems.
DEBUG 2013-11-12 12:51:03 - Please include them in your support requests.
DEBUG 2013-11-12 12:51:03 - D:\ptc\WindchillDS\installer\logs\WINDCHILLDS_PtcInstall.log
DEBUG 2013-11-12 12:51:03 - D:\ptc\WindchillDS\installer\logs\WINDCHILLDS_InstallLog.xml
DEBUG 2013-11-12 12:51:03 - A critical popup has been quieted due to silent install, the install will now abort. Error Message: Installation is Aborting.
The following logs contain information that may be useful for diagnosing installation problems.
Please include them in your support requests.
D:\ptc\WindchillDS\installer\logs\WINDCHILLDS_PtcInstall.log
D:\ptc\WindchillDS\installer\logs\WINDCHILLDS_InstallLog.xml:
One or more of the actions from the installation sequence caused a fatal error.D:\ptc\WindchillDS\installer\logs\WINDCHILLDS_PtcInstall.logD:\ptc\WindchillDS\installer\logs\WINDCHILLDS_InstallLog.xml
DEBUG 2013-11-12 12:51:03 - Installation is Aborting. The installation cannot continue.
FATAL 2013-11-12 12:51:03 - Aborting installation.
FATAL 2013-11-12 12:51:03 - Installation is Aborting. The installation cannot continue.
FATAL 2013-11-12 12:51:03 - aborting: original exit_code = 2
FATAL 2013-11-12 12:51:03 - aborting: normalized exit_code = 2
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