Article - CS147837

Troubleshooting Arbortext publishing Engine (APE) composition issues

Modified: 15-Feb-2022   


Applies To

  • PTC Arbortext Publishing Engine 6.0 to 8.1
  • Windchill PDMLink 10.2 to 12.0
  • PTC Arbortext Content Manager 10.2 to 12.0

Description

  • How to troubleshoot Arbortext publishing engine and Windchill integration publishing issue
  • How to troubleshoot Arbortext publishing engine and Arbortext Editor composition issue
  • Debug Arbortext publishing Engine composition failure issues
  • Composition failure with exception through Windchill Visualization
  • How to troubleshoot APE and Arbortext Content Manger (ACM) integration composition issue
  • Failed to publish document with the below error message:
HTTP response code: 500 
PTC Arbortext Publishing Engine Hung Subprocess
Request terminated by hung subprocess detector.
Your request was assigned to subprocess '3520' in pool 'pool-default'.
The subprocess failed to respond before 1800 seconds had elapsed as specified by the 'maxBusyInterval' parameter of the subprocess pool.
If you are satisfied that the operation was proceeding normally, you could reconfigure your server by increasing the timeout interval.
The subprocess failed to respond while evaluating the following function:
_e3::callJava(...)
This is a PDF version of Article CS147837 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS147837