Article - CS145081

The PTC RV&S/Integrity Lifecycle Manager Server becomes unresponsive and has to be restarted

Modified: 06-Jul-2025   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 13.2

Description

  • Users are not able to proceed with their work in Integrity or are not able to log on to the PTC RV&S Server
  • The PTC RV&S Server has become unresponsive and no operation can be performed anymore
  • Any or several of the following error messages are fired and logged in the server.log file:
    • An established connection was aborted by the software in your host machine
    • ...Caused by: java.io.IOException: An existing connection was forcibly closed by the remote host
    • java.rmi.UnmarshalException: org.beepcore.beep.core.BEEPException: Channel closed
    • java.io.IOException -- java.io.IOException: Channel closed
    • java.rmi.MarshalException -- java.rmi.MarshalException: Channel closed
    • Unable to obtain a database connection: Error connecting to database. No ManagedConnections available within configured blocking timeout ( 30000 [ms] )
    • java.lang.RuntimeException: java.sql.SQLException: Error connecting to database. No ManagedConnections available within configured blocking timeout ( 30000 [ms] )
This is a printer-friendly version of Article 145081 and may be out of date. For the latest version click CS145081