Article - CS142565

The embedded browser frequently becomes unresponsive when performing update workspace using Internet Explorer 9 and windows_browser_type ie_in_sep_process or ie_in_process

Modified: 22-Jan-2018   


Applies To

  • Windchill PDMLink 10.0 F000 to 11.0
  • Pro/ENGINEER and Creo Elements/Pro Wildfire 4.0 to Wildfire 5.0
  • Creo Parametric 2.0 to 4.0
  • PTC Windchill Workgroup Manager
  • Internet Explorer 9.0

Description

  • The embedded browser frequently becomes unresponsive when updating objects in the Workspace and when using IE 9 and config windows_browser_type=ie_in_sep_process or ie_in_process
  • The embedded browser freezes displaying the spinning wheel (progress) icon when updating the workspace
  • Creo Parametric goes offline when accessing a workspace.
Screenshot
 
  • When performing an update-out-of-date-versions of the workspace and simultaneously clicking or scrolling with the mouse, Creo Elements/Pro becomes unresponsive (the page fails to load completely) and only the cancel action can be performed
Screenshot
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