Article - CS140766
Publishing failed for Password protected Office documents with error "The system cannot convert password protected or read-only files. Please edit and submit your file again."
Modified: 31-Jan-2022
Applies To
- Windchill PDMLink 9.1 F000 to 12.0
- Creo View Adapters 1.0 to 8.1
- Creo View Adapter for PDF
- Visualization Services (WVS)
- Adobe LiveCycle (LC) ES2, ES3, ES4
- Adobe Experience Manager (AEM) forms 6.0.1, 6.1.1, 6.3, 6.4, 6.5, 6.5.3
Description
- Publishing failed for Password protected Office documents with below Errors:
- Error Code:15039
- Error message from the primary converter:
ALC-PDG-015-039-The system cannot convert password protected or read-only files. Please edit and submit your file again.
- Error message from the fallback converter:
ALC-PDG-011-030-Submitted OpenOffice Document could not be converted to PDF. Either OpenOffice is not installed on this system or environment variable OpenOffice_PATH is not set to correct path. Please set OpenOffice_PATH environment variable to the <OpenOffice_Installation_Dir> on the server (e.g C:\Program Files\OpenOffice.org 3.0) and then restart the server.
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