Article - CS140107
  7 Votes

How to enable debug Windchill CAD Interaction client logging in Creo Parametric, Windchill Workgroup Manager and Abortext Editor

Modified: 29-Jul-2020   

Applies To

  • Creo Parametric 1.0 to 6.0
  • PTC Arbortext Editor 5.4 to 7.0
  • Windchill PDMLink 8.0 to 11.2
  • Windchill ProjectLink 8.0 to 11.2
  • Pro/INTRALINK 8.x + 8.0 to 11.2
  • Windchill PDM Essentials 8.0 to 11.2
  • PTC Arbortext Content Manager 8.0 to 11.2
  • Windchill Workgroup Manager

Description

  • How to enable debug Workgroup Manager logging for Windchill Interaction
  • When troubleshooting Windchill interaction functional and performance issues on the client machine and when requested by PTC Technical Support, enable additional debug logging (i.e. additional logging in the uwgm.log, creation of an applog.log, bsc.log, etc.) by setting the client environment
  • What loggers need to be enabled for troubleshooting check in and check out speed
  • How to enable Windchill CAD Interaction server logging for On-Demand System Scan
This is a PDF version of Article CS140107 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS140107?source=ProactiveSupportServicesFAQ