Article - CS138339

Shared Windchill Links do not open correctly with Internet Explorer in Windchill PDMLink

Modified: 26-Feb-2021   


Applies To

  • Windchill PDMLink 10.0 to 11.1

Description

  • Bookmark or Shared Windchill Links do not open correctly with Internet Explorer under the following conditions:
  • The Windchill URLs are being shared / accessed outside of Windchill
    • For example,  link in workflow task notification mail, in an external web page, inside a document
    • Will go to home page
  • Clicking on the link launches Internet Explorer, but the user is at the home page and not the location expected for the URL in the link.
  • The system is using a 3rd Party Authentication / Single Sign on Solution
  • A proxy server between the user and the server that perform URL rewriting
  • Unable to access Windchill even the Methodserver log shows Methodserver ready.
  • URLs with # (hash, pound, number sign) character are truncated
This is a printer-friendly version of Article 138339 and may be out of date. For the latest version click CS138339