Article - CS124366
Unable to publish files in Windchill PDMLink due to WVS Loader error: "Unexpected Exception has occured"
Modified: 18-Nov-2022
Applies To
- Windchill PDMLink 9.1 to 12.0
- Creo View Adapters 1.0 to 9.0
- Creo Parametric 1.0 to 7.0
- Visualization Services (WVS)
Description
- Unable to publish WVS Representations in Windchill PDMLink due to Unexpected Exception has occured
- Unable to publish any OFFICE document with error below
- WVS Job Monitor Details error:
. . .
Asm Processing Returned: <transfer_folder>\<name>_asm.pvs
Start Store Component Viewable Files
Unexpected Exception has occured
End Store Component Viewable Files, Error Occured
remove temp dir: <transfer_folder>
End (with Error): Assembly - <name>.asm, WCQA, A.0
End job (with error): Assembly - <name>.asm, WCQA, A.0
Publish Complete event dispatched
remove temp dir: <pubtemp>\publish#####.tmp
. . . - MethodServer Log reports:
ERROR [PublisherQueue2.PollingThread] wt.wvs.loader.EDRLoader <username>- EDRLoader - Unexpected error
java.io.IOException: Write ED2 Structure: root component is null
at com.ptc.wvs.server.util.Structure2.writeED(Structure2.java:2298)
at com.ptc.wvs.server.util.Structure2.writeED(Structure2.java:2267)
at com.ptc.wvs.server.util.Structure2.writeEDStructure(Structure2.java:503)
at com.ptc.wvs.server.loader.EDRLoader.start(EDRLoader.java:604)
at com.ptc.wvs.server.publish.PublishHelper.storeRepresentation(PublishHelper.java:501)
at com.ptc.wvs.server.publish.CadConvertPROE.storeComponentRepresentation(CadConvertPROE.java:555)
at com.ptc.wvs.server.publish.PublishJob.publishComponent(PublishJob.java:1257)
at com.ptc.wvs.server.publish.PublishJob.publishObject(PublishJob.java:1050)
at com.ptc.wvs.server.publish.PublishJob.executePublishJob(PublishJob.java:878)
at com.ptc.wvs.server.publish.PublishJob.processJob(PublishJob.java:637)
at com.ptc.wvs.server.publish.WVSProcessingJob.doMyJob(WVSProcessingJob.java:471)
at com.ptc.wvs.server.publish.WVSProcessingJob.doJobSynchronously(WVSProcessingJob.java:437)
This is a printer-friendly version of Article 124366 and may be out of date. For the latest version click CS124366