Article - CS123560
Troubleshooting PTC RV&S / Integrity Lifecycle Manager Client startup problems on UNIX / Linux / Solaris
Modified: 24-Sep-2025
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 13.4
Description
- Integrity Client startup fails
- Possible errors seen when starting a client:
si/im: Failed to connect to Integrity Client. Ensure that Integrity Client is listening on the IntegrityClient.port specified in the property file.JVM Bind errorHotfix <> for release <> cannot be installed over release <>Service pack <> for release <> cannot be installed over release <>Attempt to launch Integrity Client timed out. To solve this please try the following:
- Verify that the user you are logged in as has read and write permissions to the Integrity Client install directory.
- Make sure the Integrity Client install directory is the very first entry in the path
- Client already running
- Cannot install service pack over current version
Unhandled Exception c0000005immediately after attempting client launch- SI or IM commands failing when being called from an AJAX request
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