Article - CS122536

Integrity JVM exited unexpectedly

Modified: 05-Aug-2016   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 10.4

Description

  • Integrity should prevent simultaneous dumpheap diags to run at the same time.
  • Integrity server was automatically restarted
  • Prevent simultaneous dumpheap diags to run at the same time in Integrity
  • In <Integrity_Server_Installation_Directory>/ there is a file generated with name hs_err_pid<XXXX>.log:
    • #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000xxxxxxxx, pid=xxxx, tid=xxxxx
      #
      # JRE version: 6.0_38-b05
      # Java VM: Java HotSpot(TM) 64-Bit Server VM (20.13-b02 mixed mode windows-amd64 compressed oops)
      # Problematic frame:
      # V  [jvm.dll+0x22dc1c]
      #
      # If you would like to submit a bug report, please visit:
      #   http://java.sun.com/webapps/bugreport/crash.jsp
      #

      ---------------  T H R E A D  ---------------

      Current thread (0x0000000000cb5000):  VMThread [stack: 0x000000001ad10000,0x000000001ae10000] [id=22196]

      siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000110

      Registers:
      [...]

      Register to memory mapping:

      RAX=0x0000000000000000 is an unknown value
      RBX=
      [error occurred during error reporting (printing register info), id 0xc0000005]

      Stack: [0x000000001ad10000,0x000000001ae10000],  sp=0x000000001ae0f8f0,  free space=1022k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      V  [jvm.dll+0x22dc1c]

      VM_Operation (0x00000000584dcc60): HeapDumper, mode: safepoint, requested by thread 0x000000002c5f0800
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