Article - CS113091

How to configure Mathcad Prime with a locked or floating license file

Modified: 18-Nov-2025   


Applies To

  • Mathcad Prime 1.0 to 11.0

Description

  • How to activate the software with locked license file
  • How to remove the WaterMark shown on the Worksheet 
  • Steps to configure/add a node-locked license file to the software
  • Steps to configure/add a floating license file to the software
  • How to update/use a new license file
  • Trouble accessing the license file
  • How to update/add license server information
  • How to configure the software with multiple license servers or Triad License Server configuration
  • How to reconfigure Mathcad Prime to install a new license file
  • How to point Mathcad Prime to License server
  • Mathcad Prime is running in Express Mode
  • Mathcad Prime shows Upgrade/Activate buttons
  • Mathcad Prime shows License Status as Invalid
  • Mathcad Prime shows the WaterMark on the Worksheet
  • Error License expiring (full functionality XX days remaining)
  • Mathcad Prime asking for Product Code
  • Application/ software could not recognize the license file
  • Installation of the license for Mathcad Prime 
  • Host ID not recognized
  • Need assistance installing the license file 
  • Mathcad Prime shows in a diagonal line Created with PTC Mathcad Express
  • Getting an error 
    "The license request failed"
  • Error 
    "(-1) cannot find the license file" 

     
This is a printer-friendly version of Article 113091 and may be out of date. For the latest version click CS113091