Article - CS105234

Installation for Windchill 10.1 Business Reporting / Cognos 8.4.1 fails on Windows Server 2008 R2 64-bit with error "Can't load IA 32-bit .dll on a AMD 64-bit platform"

Modified: 07-Jun-2017   


Applies To

  • Windchill PDMLink 10.1

Description

  • Installation for Windchill 10.1 Business Reporting / Cognos 8.4.1 fails on Windows Server 2008 R2 64-bit
  • Error seen in the WBR_PtcInstall.log

Exception in thread "main" java.lang.UnsatisfiedLinkError: [Windchill_Home]\Reporting\bin\cogconfig_jni.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform
 at java.lang.ClassLoader$NativeLibrary.load(Native Method)
 at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1807)
 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1732)
 at java.lang.Runtime.loadLibrary0(Runtime.java:823)
 at java.lang.System.loadLibrary(System.java:1028)
 at com.cognos.crconfig.data.StartupProcessor.<clinit>(StartupProcessor.java:48)
 at com.cognos.crconfig.data.DataManager.getConfig(DataManager.java:1800)
 at com.cognos.crconfig.CRConfigConsole.begin(CRConfigConsole.java:119)
 at CRConfig.main(CRConfig.java:201)

 

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