Article - CS10334
How to set a specific sender's email address for all workflow notifications in Windchill PDMLink
Modified: 10-Nov-2025
Applies To
- Windchill PDMLink 9.1 to 13.1
- FlexPLM 10.1
- Pro/INTRALINK 8.x + 9.1
Description
- How to set a specific sender's email address for all workflow notifications
- How to change the email notification sender to a specific user instead of the workflow process initiator
- How to send all the emails generated from workflow through a specific email address
- Users are not getting the mails from the configured email address
- User can't receive email, and entry state is ready in email queue
- User are not getting email for Data Monitor Reports
- The notification e-mail failed to be sent with the following errors
DEBUG SMTP: MessagingException while sending, THROW: com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.252 SendAsDenied; [email protected] not allowed to send as [email protected]; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. [EndDiagnosticData] [Hostname=zzzz.zzz.zzzz.outlook.com]
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