PTC Success Management is your proactive ambassador dedicated to ensuring you are successful with your PTC investment. By leveraging data and systems to monitor the health of your adoption and optimizing your experience with PTC, we ensure you realize fast time to first value from PTC technology.
I am so glad my Customer Success Manager has been there to support me the entire way. She’s fantastic and I couldn’t have asked for a better person to support me. If I ever have any questions, she always has the answer, and if not, she finds it quickly, and checks up on me often which is great because it reminds me to look into what PTC can do for us. She is truly amazing!– Danae Goldammer, North America Product Manager, ESAB
As a PTC Partner, we have leveraged the Customer Success Management Group’s Rapid Outcomes program with excellent results! Whether it is validating our ThingWorx designs, collaborating on use cases, or reviewing a newly developed custom application, PTC’s talented team gives us added technical expertise to deliver high quality solutions to our customers.– Jeff Stebbins, CEO, New Vision
PTC’s Success Management Program was recently recognized by the Technology Services Industry Association (TSIA) STAR Awards as an industry leader in providing innovative approaches that help customers achieve rapid time to value and overall success. Along with this award, PTC also earned the coveted TSIA Hall of Fame Lifetime Achievement Award.
PTC Customer Success is focused on helping you unleash the full value of your solutions and platforms. Learn about our services.
Dedicated to ensuring you are successful with PTC technology