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ServiceMax AI

March 12, 2026
With Gabriele Bodda, VP of Product Management, ServiceMax

This session explores how ServiceMax is embedding AI directly into service workflows to drive real adoption and measurable business impact. We’ll examine why many AI transformation efforts struggle, how data quality shapes outcomes, and where service organizations are finding practical value today. The discussion highlights current ServiceMax AI capabilities, customer-driven use-case priorities, and what’s next on the roadmap.

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