Remote Service Management: The New Standard to Increase Customer Satisfaction

Manufacturers are leaning more heavily on digital tools to deliver service experiences, including digital communications channels and remote service capabilities to reduce costs, increase productivity and heighten customer satisfaction. New research from The Service Council profiles the impact of digital transformation progress in manufacturing and particularly among service teams, along with the challenges and rewards service leaders are seeing.

PTC Named the Outright Leader in Quadrant Knowledge Solution’s 2023 SPARK Matrix™ for Industrial IoT (IIoT) Platforms Assessment

Improve Remove Monitoring

Seven Keys to Improving Service with the IoT

Remote Service Management

Review the Service Council Report: Remote Service Becoming the Standard Service Council Report
Related Videos
Watch the video Speaking of Service 8: Value Engineering and the Economic Value of Data Watch the video What Is Remote Condition Monitoring? Watch the video Leading Successful Smart Connected Product Initiatives Watch the video The Connected Worker: Bridging the Digital Transformation Gap Watch the video Business Expansion with Roche Diagnostics’ Remote Services Watch the video How Predictive Service Works and Why Is It Important? Watch the video Industrial Machinery: Major Paradigm Shift in the IIoT Business Model
Hi [subject-name], Welcome back.
Not you?
Click the button below to continue.
Resume Video
Resume Video

Thank you!