Atlas Copco Upskills Service Technicians With AR Training Experiences

00:00 Atlas Copco Has been in the business of high quality industrial equipment for over 140 years. They are a leader in industrial vacuum pumps which enables specialized machinery in all kinds of interesting places from MRI Machines to spaceships. Quality products are key to Atlas Copco's success and selling service to keep those products in top condition is a critical revenue stream for them. But this means that service techs need to understand a large and ever expanding portfolio of complex products.

00:31 Atlas Copco recognized that they needed to supplement traditional training methods and find new ways for technicians to quickly diagnose disassemble overhaul and perform preventative maintenance on that broad portfolio of products. So they used Vuforia Studio to create immersive, interactive AR training experiences to onboard and upskill their service technicians. These AR Experiences give technicians a clear understanding of how the products work so they could diagnose and service them more

01:02 effectively. Augmented 3D visualizations of pumps at scale are far more memorable for the technicians and exploded depictions of components provide a deeper understanding of all the small parts that make the machines work so well. The result is technicians are trained faster, retain more and get personalized hands on training without an instructor present. Improve technician efficiency, reduce service costs and keep your customers satisfied with Vuforia.