ThingWorx Service Apps

Designed specifically for field service, ThingWorx Service Apps accelerate IIoT value through focused service capabilities.

Accelerate IIoT-enabled Service with Pre-Built Apps

ThingWorx connects service teams to assets and equipment in the field and supplies real-time performance data and insights need to improve their service metrics. ThingWorx Service Apps are tailored for the field service industry, with pre-built offerings. Organizations use ThingWorx Service Apps to accelerate connected service, and to increase IIoT value and service excellence.

ThingWorx Asset Advisor for Service

Asset Advisor for Service Accelerates time to value with real-time monitoring of connected assets and unprecedented capabilities that enable service organizations to more proactively see, understand, and act.

  • Role-Based Insight
    Gain visibility into asset and facility performance trends to guide service strategies
  • Automated Alerts and Response
    Create rules to generate condition-based alerts and enable remote service actions to speed response times
  • Anomaly Detection
    Detect potential asset failures and irregular conditions early to minimize unscheduled downtime
  • Remote Service and Diagnostics
    Proactively identify, diagnose, and resolve service issues to reduce time and cost of on-site visits
A field service technician equipped with the ability to access real-time data in the field is more efficient and effective.

ThingWorx Software Content Management

Software Content Management can help ensure product uptime with secure digital service delivery and centralized service administration.

Software Content Management expands and enhances digital service delivery to remote assets using secure, reliable mass distribution and management of content.

  • Simplified Deployment and Installation
    Easily create, package, test, deploy, and manage software packages for distribution
  • Centralized Administration
    Schedule, track, and record remote distributions from a single user-friendly dashboard
  • Optimized Asset Performance
    Monitor assets and track distributions with full audit trails to ensure the entire asset population is current
  • Integration with Microsoft Azure
    Connect to Microsoft Azure IoT Edge devices to update content at scale, simplifying the user experience

Unlock IIoT Benefits with the ThingWorx Platform

ThingWorx is an analyst-recognized industrial IoT platform, purpose-built with end-to-end capabilities for solving your business challenges. From connecting your assets and building role-based experiences, to delivering valuable data insights and orchestrating smart assets, ThingWorx provides the IIoT features you need for success.


Contact an IIoT for Service Expert

ThingWorx Service Apps will launch your connected service strategy faster, and help ensure success. Contact us to speak with a specialist.

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