Quality Management

Build quality, reliability, safety, and process control into every part of the product lifecycle

Quality by Design - Predict, Control, Compare, and Improve

Complexities of dispersed teams, disconnected systems, and a changing regulatory environment create roadblocks to delivering high quality products. PTC combines quality management into the PLM process. This enables better management of quality, reliability, and risk through every stage of the product lifecycle.

Driving Down the Cost of Poor Quality

Product innovation requires speed, agility and compliance. This is only made possible when product development processes are streamlined, and all stakeholders have access to the most accurate data. PTC’s quality management software addresses both. It creates data governance and traceability built from a single source of real-time information accessible to all stakeholders.

Changes to requirements and non-conformances become connected and automated, enabling engineers to solve CAPAs faster and produce higher quality designs. These efficiencies ultimately result in higher first pass yields and lower percentages of scrap, rework, line and field failures. This drives down the cost of poor quality and improves customer satisfaction.

Driving down quality costs
Closed-Loop Quality for the Entire Organization

Closed-Loop Quality for the Entire Organization

PTC takes a holistic approach to quality across the organization from ideation to field service. Highly configurable out-of-the-box workflows are associated with products and parts for a complete design master record (DMR) and design history file (DHF). Change and configuration management, requirements and test management, CAPAs, non-conformances, customer experience management (CEM), audit, document control, failure mode and effects analysis (FMEA), fault tree analysis (FTA), critical to quality (CTQ), risk based design (RDB), are centrally stored and aligned with engineering, manufacturing, and service bills of materials and process plans. By combining PLM and quality into a single platform, PTC helps organizations of all sizes accelerate the delivery of high-quality products.

Key Product Features

Unify your engineering, quality and regulatory teams by introducing best practice change, document and design control processes.

  • Change and Configuration Management: Communicate changes, requirements, test procedures, and manufacturing controls to downstream teams

  • Document Control: With integral training tracking

  • Closed-Loop Feedback: Collect product failure and performance data from testing, manufacturing, field/IoT for root cause analysis and feedback to design

  • Audit: Perform internal and supplier audits to ensure that key corporate processes, requirements, and directives are being followed

  • MBD & MBE: Visibility into model based detailed design data to identify CTQ for development of validation and manufacturing control plans

  • CAPAs, SCARS, and Change Requests: Initiate, evaluate, assign, monitor, review, and approve CAPAs arising from internal or external non-conformances

  • Customer Experience Management: Capture all customer feedback including customer complaints

  • Digital Product Traceability: Standard OSLC, supports certification and qualification ISO26262, DO-178, etc.

  • Non-Conformances, Deviations, Waivers: Intake, evaluate, resolve and track product and process nonconformance with integrated change management

  • Risk and Reliability: FMEA with direct connection of DFMEA to BOM, Weibull life data analysis, fault tree analysis, risk-based design, prediction, critical to quality

  • Standards and Compliance: ISO9000, Six Sigma, APQP, CMMI, and medical device standards like FDA 21 CFR Part 820

  • Medical Device Applicability: Pre-configured ISO 13485 processes

  • Real-Time Connectivity: Remote monitoring of field products leveraging IoT

Customer Stories

PTC customers have reaped the rewards that come with better quality management in industries ranging from life sciences to electronics and high tech. See for yourself.

Omron Healthcare Adopts PLM for Design Control and Quality Compliance

Omron Healthcare implemented quality management using PTC’s PLM platform, Windchill. Now they are meeting FDA regulatory requirements through better design control of their products.

Read their story here

Fresenius Medical Care Improves Patient Care with Windchill Product Quality

See how Fresenius was able to fulfill its vision of providing a 360-degree view of product and quality information.

Watch the video

Learn More About Windchill

Explore PTC’s flagship PLM product, Windchill, for your quality management solution. Windchill provides a single source of truth that can be shared across engineering, quality manufacturing, supply chain and regulatory teams. It closes the loop on quality, making post-market intelligence available to all functions. Windchill is a trusted, extensible and scalable platform for global collaboration and innovation, with more than 1.5 million seats deployed.

Explore PTC's solution, Windchill

Talk to an Expert

Give stakeholders throughout your organization quick and easy access to product data. Windchill, PTC’s product lifecycle management solution, helps break down organizational silos leading to:

  • Improved time-to-market
  • Decreased costs
  • Improved product quality
  • More time for innovating

Windchill offers organizations the performance and scale they need to manage large data sets and with subscription pricing, you only pay for what you need. Plus, with easy integration to the ThingWorx IoT platform, data from smart, connected products in the field can be leveraged for a digital twin.

Ready to learn more about what Windchill can do for you? Submit the form and we’ll be in touch!



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