Speakers
Rene Zoelfl
Webcast Moderator
Rene brings deep expertise in guiding MedTech audiences through emerging trends in service transformation, digital operations, and patient‑centric innovation. With years of experience moderating industry discussions, Rene specializes in simplifying complex topics—from predictive maintenance to AI‑enhanced service models—and facilitating meaningful conversations between technology leaders and service executives.
Coen Jeunkens
Coen Jeukens is vice president customer transformation at PTC. He works with customers and prospects to fully unlock the true value and potential of their service organizations.
Prior to joining ServiceMax/PTC, Coen ran service operations for 22 years at IBM, BaaN, ASML and Bosch. Over the years he drove and facilitated the bridging of service-delivery and service-sales, leading to impressive revenue growth results and hybrid business models.
Coen is a regular keynote speaker at service lifecycle management conferences around the globe. He goes by the tag line: Service heart, Sales DNA.