Updated as of April 4, 2022. Please refer back to this alert for future updates.
In response to the Spring4Shell CVE 2022-22965 vulnerability, PTC Cloud is fully committed to applying all formally recommended actions to protect against any exploitation across all technology vectors supported as part of our Cloud service. As part of that commitment, we are completely aligned with PTC’s various R&D organizations. As applicable, we are proactively and expeditiously executing required actions that best protect our customers against security threats.
Please note that as we proceed in reacting to the Spring4Shell situation, PTC Cloud will act with urgency in meeting this objective. We will do our best to communicate in advance of any action requiring maintenance downtime. However, in some cases, as our top priority is to provide protection and security, we may not be able to plan communication in advance.
We will provide ongoing updates in this central communication forum as required. We recommend that you continuously monitor updates through this communication vehicle.
If you have any additional questions or concerns, please send your inquires to email@example.com and we will respond to you as soon as possible.