PTC Blogs

IDC confirms Servigistics’ expanding lead in AI-enabled service parts management, powered by true MEO, proven results, and decades of innovation.

Servigistics’ breakthrough AI/ML, agentic AI, and LLM innovations have dramatically transformed service supply chain optimization.

Discover why PTC was named a leader by IDC for SLM and recognized for its strengths in digital thread linking, service history, and ongoing support.

Servigistics has been named a leader in every service parts management analyst report for over 35 years.

Understand how the circular economy and service supply chain optimization simultaneously maximize sustainability and bottom line performance.

Most think of supply chains in a retail or manufacturing context. However, there are various supply chains, each with unique characteristics and challenges. Consider the differences between the manufacturing and service supply chains.

Tapping into Servigistics' Service Parts Management module enabled Dell EMC to achieve a parts availability rate of 98.5%, helped Juniper networks increase customer satisfaction by 10%, and empowered Embraer to improve inventory turns by 35%.