Blogs What Are the Benefits of eDHR Solutions for MedTech Companies?

What Are the Benefits of eDHR Solutions for MedTech Companies?

May 7, 2025 Learn More About eDHR Read the White Paper

René Zölfl is a Global Industry Advisor for MedTech at PTC, where he works with leading medical device companies to drive digital transformation and regulatory‑compliant innovation across the product lifecycle. He supports organizations in becoming more agile, connected, and resilient while meeting the demands of global regulatory frameworks.

René built and scaled PTC’s MedTech practice in Germany and brings deep expertise in how digital technologies can create measurable value across R&D, manufacturing, quality, and service. His work bridges technology, business strategy, and regulation, helping MedTech manufacturers translate digitalization into real operational and compliance outcomes.

As Chair of the PTC MedTech Customer Advisory Board, René leads strategic engagements and executive workshops with PTC’s most important MedTech customers, shaping discussions around industry trends, regulatory expectations, and future business models.

He actively contributes to the MDIC Center for Manufacturing Innovation & Quality. René joined PTC in 2010 after serving in consulting, portfolio management, and marketing roles at Siemens.

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What is eDHR?

An electronic Device History Record (eDHR) is digital documentation of the manufacturing process of a medical device. An eDHR contains detailed information about the persons carrying out the work, the work steps involved, the production process and quality checks, as well as serving as proof of compliance with regulatory requirements.

Traditionally, this documentation has been created as a DHR in paper or document-based form.

As opposed to the paper-based process, digitized device history records make a decisive contribution to compliance with legal regulations, reduce the risk of errors and improve traceability. And they provide a comprehensive, accurate record of each product's production history, which is essential for quality assurance and regulatory audits. eDHRs help to document the safety and efficacy of medical products. By providing a transparent and traceable record of the entire production process in real time, they support manufacturers in complying with strict regulatory standards such as FDA, GMP and ISO requirements. This transparency also provides the basis for identifying and solving emerging problems and continuously improving manufacturing processes.

Key disadvantages of paper-based DHRs

Most manufacturers in regulated industries such as medical technology still use paper or document-based processes to create their DHRs. Working with paper poses significant challenges:

  • Compliance costs:The need for strict verification and compliance with rules and regulations often leads to high operating costs.
  • Time to market:The time-consuming administration of DHRs can delay the market launch of new products.
  • Penalties and image:Manual documentation is prone to human error and inaccuracies. This can have a negative impact on product quality and compliance with legal regulations.
  • Possible consequences include penalties due to incorrect compliance with regulations, product recalls, safety issues or plant shutdowns.
  • High operating costs:The storage and management of paper archives requires space and resources, which increases operating costs.
  • Lengthy audits:Searching for information in paper documents is time-consuming, leading to inefficiencies and delays in audits and inspections.

What does eDHR software do?

eDHR solutions automate the collection, storage and retrieval of relevant data. By accurately documenting the production process in real time, eDHR solutions improve regulatory compliance, traceability and data integrity. By monitoring and analyzing production data in real time, they enable faster problem solving and continuous improvement - resulting in higher product quality and lower costs.

eDHR solutions ensure that all relevant information is accurately recorded and easily and quickly accessible for audits and inspections. Costs associated with compliance and audits are reduced.

Manual input errors are minimized while quality and efficiency increase significantly. Automation not only improves product quality but also shortens production time.

Key advantages of eDHR:

  • Compliance and traceability: Accurate real-time documentation and simpler, faster audits
  • Efficiency and speed: less paperwork, more speed in data collection, storage and retrieval
  • Quality and cost reduction: higher product quality, lower costs for compliance with regulations

eDHR with ThingWorx

ThingWorx offers eDHR software as an extension of its Connected Work Cell (CWC) application. The comprehensive solution can be seamlessly integrated into existing manufacturing systems and processes.

The software complies with GxP (Good Practice) standards. It ensures compliance with the requirements of 21 CFR Part 11 of the FDA - i.e. the criteria according to which electronic records and signatures are considered trustworthy, reliable and equivalent to paper records.

eDHR and IoT, IIoT and xIoT

The ThingWorx platform helps medical technology companies make full use of the Internet of Things (IoT), the Industrial IoT (IIoT) and the extended IoT (xIoT) as well as modern technologies such as augmented reality and artificial intelligence. This enables users to achieve measurable benefits in many areas.

This is particularly true for medical technology manufacturers, as they struggle to comply with legal requirements and regulations, while under constant pressure to innovate, surpass competitors, elevate sustainability and remain profitable. At the same time, they must always maintain high product quality and ensure patient safety. Renowned companies use ThingWorx to tackle these challenges.

  • Pfizer improved its product yield, reduced energy costs and optimized the use of its facilities.
  • Thermo Fisher increased its efficiency by 17 percent, thanks to digitized power control and the elimination of manual data entry.

Some medical technology companies have used ThingWorx to improve the performance of their devices or the associated service.

  • Sysmex America integrated ThingWorx into a hematology analyzer for rapid on-site blood test results and faster diagnosis times.
  • Elekta has connected thousands of devices worldwide using ThingWorx and can now monitor product performance in real time, improve device uptime for clinicians and increase treatment capacity for patients.

 

Topics Regulatory Compliance
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René Zölfl

René Zölfl is a Global Industry Advisor for MedTech at PTC, where he works with leading medical device companies to drive digital transformation and regulatory‑compliant innovation across the product lifecycle. He supports organizations in becoming more agile, connected, and resilient while meeting the demands of global regulatory frameworks.

René built and scaled PTC’s MedTech practice in Germany and brings deep expertise in how digital technologies can create measurable value across R&D, manufacturing, quality, and service. His work bridges technology, business strategy, and regulation, helping MedTech manufacturers translate digitalization into real operational and compliance outcomes.

As Chair of the PTC MedTech Customer Advisory Board, René leads strategic engagements and executive workshops with PTC’s most important MedTech customers, shaping discussions around industry trends, regulatory expectations, and future business models.

He actively contributes to the MDIC Center for Manufacturing Innovation & Quality. René joined PTC in 2010 after serving in consulting, portfolio management, and marketing roles at Siemens.

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