Article - CS426812
How to use PTC case tracker
Modified: 25-Nov-2024
Applies To
- Electronic Services
- Customer Service
Description
- User wants to track his own opened and/or closed cases
- User wants to track cases which are raised by his organization
- User needs a list / file of cases created with PTC
- User can't see cases in PTC's case tracker
- User is unable to find created cases
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