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Windchill System Stability Troubleshooter

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This tool will help to guide you to the most common solutions for Windchill server stability issues. It includes below scenarios:

  • Windchill not starting
  • Windchill Server Manager is not running or fails to start
  • Windchill Method Server is not running or fails to start
  • Vault related issues including:
    • Vault becoming read only
    • Vaulting and replication not working
    • Vault mounting
    • Cache designation vault or active folder errors
  • A supporting Windchill component is not running or fails to start, including:
    • The HTTP Server
    • The Windchill DS directory server
    • The Oracle or SQL Server database instance
    • Windchill Method Servers becoming unresponsive
    • Windchill running but cannot be accessed by end users - an error message is returned

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