We are simplifying the way you log support cases. Starting this November, you will no longer need to enter a Service Contract Number (SCN). Instead, our system will automatically calculate your entitlements.
Log in
Navigation menu has moved
Use this menu to move through the Support website. We relocated the items from Tools and Resources to this menu.
Sign In
Support
Answers and online help
Support cases and reported issues
Product Support Home Page
Support services
Trying to solve an issue?
Manage and monitor software
Licenses
Plan updates and upgrades
Proactive system scans and performance
PTC cloud services
Learn
Product guides and references
Product Training
Developer guides and tools
Services and expertise
Answers and online help
Support cases and reported issues
Product Support Home Page
Support services
Trying to solve an issue?
Licenses
Plan updates and upgrades
Proactive system scans and performance
PTC cloud services
Product guides and references
Developer guides and tools
My TSAM
A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
In another tab/window you have switched to a different account ().
Your active customer number ( - ) is not your primary association.
Would you like to switch to your primary association now ()?