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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
This section provides an overview of what the Customer Care Center can offer. The Customer Service departments - License Management, Support Services, Order Management, Distribution, and Global Services - in North America, Europe, and Asia are all accessible through the Customer Care Center. License Management is described in more detail in the Licensing section.