This is a PDF version of Article CS269814 and may be out of date. For the latest version click here
Article - CS269814

Import of ThingWorx Manufacturing Apps extension fails with error "Import Failed: java.lang.NullPointerException"

Created: 02-Mar-2018   |   Modified: 16-Oct-2018   

Applies To

  • ThingWorx Manufacturing Apps Family 8.0.0 to 8.3.2
  • ThingWorx Platform 8.0 to 8.3 SP4
  • Apache Tomcat
  • PostgreSQL
  • Oracle Java
  • Microsoft Windows

Description

  • ThingWorx Manufacturing Apps extension fails to import
  • Errors received when importing ThingWorx Manufacturing Apps extension
Extension KEPServerPlantstatus-customization-X.X.X-00-extension is queued for installation on the next server restart
Extension AppHomePage-customization-X.X.X-00-extension is queued for installation on the next server restart
Extension SCO_Common-customization-X.X.X-00-extension is queued for installation on the next server restart
SCO_Common-extension:X.X.X Import Failed: java.lang.NullPointerException
  • Validation of extension is successful but import is failing
  • Asset Advisor fails with following errors during import of ThingWorx Manufacturing Apps extension:
SCO_Common-Extension:8.0.0                    Import Failed: java.lang.NullPointerException
AppHomePage-Extension:8.0.0                   Import Failed: java.lang.NullPointerException

 
User-added image