Article - CS259661
Warning message "License Server is not compatible. Please set license source to FLEX server version 11.19 or higher" when launching latest version of Creo Parametric
Modified: 10-Dec-2025
Applies To
- Creo Direct 4.0 M010 to 6.0
- Creo Parametric 4.0 M010 to 12.4
- Creo Simulate 4.0 M010 to 7.0
- Creo Layout 4.0 M010 to 6.0
- Creo Schematics 4.0
- Creo View 4.0 to 5.0
- PTC Arbortext Editor 6.0 to 8.0
- Mathcad Prime 4.0 to 11.0
- PTC FlexLM License Server
Description
- Warning message "License Server is not compatible. Please set license source to FLEX server version 11.19 or higher" when launching latest version of Creo Parametric
- Getting one of the following error/warning messages depending the Creo application/License used:
- License Server is not compatible. Please set license source to FLEX server version 11.14 or higher
- License request failed for feature PROE_XXXX: -83 FLEXlm version of vendor daemon is too old
- License request failed for feature (-140) Bad message command
- 7788@XXXXXX (-21)license file does not support this version
- License Request failed for Feature PROE_FoundationADV...7788@ServerName:(-12) Invalid returned data from license server system
- License request failed for feature XXXXXXXX"(-61), Cannot read license file data from license server system
- (-96) Cannot connect to license server
- No such feature exists
- License server 11.19.4 is out of date. Please download and install the new PTC License Server version 11.19.6.1 or higher from the PTC download page to successfully run Creo
- License server version 11.17.1 is out of date. Please download and install the new PTC License Server version 11.19.6.1 or higher from the PTC download page to successfully run Creo
- The application does not start when launching
- Unable to start the Creo application using a borrowed license
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