Article - CS124999

"You require a Windchill RV&S / integrity client license with configuration management / Workflows and documents capabilities" in PTC RV&S (Integrity Lifecycle Manager)

Modified: 16-Oct-2024   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 13.3

Description

  • Attempting to login, run queries or use certain functions results in an error:
    • MKS124789: You require an Integrity Client license with configuration management capabilities
    • MKS124788: You require a Windchill RV&S / Integrity Client license with workflow and document capabilities
    • MKS124803: Internal error detected. Exception was java.lang.RuntimeException: cannot get string for key -60
  • ​No seat licenses are being used, as shown by Integrity PSM license monitor or diag im diag --diag=licenses
  • After replacing the license file, opening new documents/queries result in error :
    • MKS124788: You require an Integrity Client license with workflow and document capabilities
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