Article - CS334590

Create Promotion Request fails with NullPointerException in Windchill PDMLink

Modified: 30-Jul-2025   


Applies To

  • Windchill PDMLink 9.1 to 13.0
  • Life Cycle template type for Promotion Request was changed from Advanced to Basic

Description

  • Create Promotion Request fails with NullPointerException 
  • Promotion Request using a basic lifecycle can't be created
  • Error in the MethodServer log :
ERROR [ajp-nio-127.0.0.1-8010-exec-8] com.ptc.windchill.enterprise.maturity.PromotionRequestHelper wcadmin - wt.util.WTException: java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null
Nested exception is java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null wt.util.WTException: java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null
Nested exception is: java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null
	at wt.workflow.engine.WfProcess.setProcessAttributes(WfProcess.java:442)
	at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10750)
	at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10773)
	at wt.workflow.engine.StandardWfEngineService.createProcess(StandardWfEngineService.java:4938)

OR

ERROR com.ptc.windchill.enterprise.maturity.PromotionRequestHelper wcadmin - wt.util.WTException: java.lang.NullPointerException
Nested exception is: java.lang.NullPointerException wt.util.WTException: java.lang.NullPointerException
Nested exception is: java.lang.NullPointerException
	at wt.workflow.engine.WfProcess.setProcessAttributes(WfProcess.java:442)
	at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10650)
	at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10673)
	at wt.workflow.engine.StandardWfEngineService.createProcess(StandardWfEngineService.java:4843)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
	at com.sun.proxy.$Proxy311.createProcess(Unknown Source)
	at wt.maturity.StandardMaturityService.startProcess(StandardMaturityService.java:1715)
	at wt.maturity.StandardMaturityService.startPromotionProcess(StandardMaturityService.java:1284)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
	at com.sun.proxy.$Proxy308.startPromotionProcess(Unknown Source)
	at com.ptc.windchill.enterprise.maturity.forms.delegates.PromotionParticipantsFormDelegate.postTransactionProcess(PromotionParticipantsFormDelegate.java:98)
	at com.ptc.core.components.forms.DefaultObjectFormProcessor.processDelegates(DefaultObjectFormProcessor.java:398)
	at com.ptc.core.components.forms.DefaultObjectFormProcessor.postTransactionProcess(DefaultObjectFormProcessor.java:132)
	at com.ptc.core.components.forms.DefaultFormProcessorController.executePostTransactionProcess(DefaultFormProcessorController.java:711)
	at com.ptc.core.components.forms.DefaultFormProcessorController.performExecutePostTransactionProcess(DefaultFormProcessorController.java:361)
	at com.ptc.core.components.forms.DefaultFormProcessorController.execute(DefaultFormProcessorController.java:279)
	at com.ptc.core.components.forms.FormDispatcher.callControllerExecute(FormDispatcher.java:146)
	at com.ptc.core.components.forms.FormDispatcher.callFormProcessorController(FormDispatcher.java:116)
	at com.ptc.core.components.forms.FormDispatcher.execute(FormDispatcher.java:93)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
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