Article - CS334590
Create Promotion Request fails with NullPointerException in Windchill PDMLink
Modified: 30-Jul-2025
Applies To
- Windchill PDMLink 9.1 to 13.0
- Life Cycle template type for Promotion Request was changed from Advanced to Basic
Description
- Create Promotion Request fails with NullPointerException
- Promotion Request using a basic lifecycle can't be created
- Error in the MethodServer log :
ERROR [ajp-nio-127.0.0.1-8010-exec-8] com.ptc.windchill.enterprise.maturity.PromotionRequestHelper wcadmin - wt.util.WTException: java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null
Nested exception is java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null wt.util.WTException: java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null
Nested exception is: java.lang.NullPointerException: Cannot invoke "wt.team.TeamReference.getObject()" because the return value of "wt.workflow.engine.WfProcess.getTeamId()" is null
at wt.workflow.engine.WfProcess.setProcessAttributes(WfProcess.java:442)
at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10750)
at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10773)
at wt.workflow.engine.StandardWfEngineService.createProcess(StandardWfEngineService.java:4938)
OR
ERROR com.ptc.windchill.enterprise.maturity.PromotionRequestHelper wcadmin - wt.util.WTException: java.lang.NullPointerException Nested exception is: java.lang.NullPointerException wt.util.WTException: java.lang.NullPointerException Nested exception is: java.lang.NullPointerException at wt.workflow.engine.WfProcess.setProcessAttributes(WfProcess.java:442) at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10650) at wt.workflow.engine.StandardWfEngineService.createProcessInstance(StandardWfEngineService.java:10673) at wt.workflow.engine.StandardWfEngineService.createProcess(StandardWfEngineService.java:4843) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy311.createProcess(Unknown Source) at wt.maturity.StandardMaturityService.startProcess(StandardMaturityService.java:1715) at wt.maturity.StandardMaturityService.startPromotionProcess(StandardMaturityService.java:1284) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399) at com.sun.proxy.$Proxy308.startPromotionProcess(Unknown Source) at com.ptc.windchill.enterprise.maturity.forms.delegates.PromotionParticipantsFormDelegate.postTransactionProcess(PromotionParticipantsFormDelegate.java:98) at com.ptc.core.components.forms.DefaultObjectFormProcessor.processDelegates(DefaultObjectFormProcessor.java:398) at com.ptc.core.components.forms.DefaultObjectFormProcessor.postTransactionProcess(DefaultObjectFormProcessor.java:132) at com.ptc.core.components.forms.DefaultFormProcessorController.executePostTransactionProcess(DefaultFormProcessorController.java:711) at com.ptc.core.components.forms.DefaultFormProcessorController.performExecutePostTransactionProcess(DefaultFormProcessorController.java:361) at com.ptc.core.components.forms.DefaultFormProcessorController.execute(DefaultFormProcessorController.java:279) at com.ptc.core.components.forms.FormDispatcher.callControllerExecute(FormDispatcher.java:146) at com.ptc.core.components.forms.FormDispatcher.callFormProcessorController(FormDispatcher.java:116) at com.ptc.core.components.forms.FormDispatcher.execute(FormDispatcher.java:93) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566)
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