Article - CS402493
Windchill Navigate "ptc-windchill-odata-connector" is throwing error "401-Unauthorized"
Modified: 06-Jun-2025
Applies To
- ThingWorx Platform 9.0 to 9.4
- Windchill Navigate (formerly ThingWorx Navigate) 9.0 to 9.7
Description
- ptc-windchill-odata-connector is throwing error 401-Unauthorized
- VaidateConnection service at ptc-windchill-odata-connector is failing with 401-Unauthorized error
- ThingWorx Integration runtime throws following error while validating connection at OdataConnector thing :-
- 2023-29-08 08:23:32.609 [ClientProcessor-1] ERROR c.t.i.r.IntegrationEngine - Exchange process failed with exception thrown : Your route exchange has failed. Resource Error [BaseURL is required] java.lang.RuntimeException: Your route exchange has failed. Resource Error [BaseURL is required]
- Post configuring Windchill in SSO mode and Thingworx Navigate instance in Windchill Authentication mode, it fails to load drawings in View Drawing OOTB (out of the box) mashup with redline error (An error has occurred . If this problem persists, please contact your administrator) as shown in below screenshot
- ValidateConnection service for ptc-windchill-odata-connector thing is throwing 401-Unauthorized error in Thingworx when Authentication Type is set as Fixed
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